Privacy Policy for Cosmic Wellness

Privacy Policy for Cosmic Wellness  

Effective Date: October 7, 2025  

Introduction  

Cosmic Wellness ("we," "us," or "our") is dedicated to ensuring the privacy and confidentiality of client data. Our commitment emphasizes the protection of your personal information, especially in the context of massage therapy privacy. This Privacy Policy outlines how we collect, use, maintain, safeguard, and disclose the personal and sensitive health information you provide when you use our website, book an appointment, or receive our mobile massage services.

1. Information we collect: We gather information that you voluntarily share with us when you engage with our website or services. This information is essential for providing safe, effective, and personalized massage therapy.  

Personal information  

Contact information: Your name, phone number, email address, and home or office address for mobile service appointments.  

Payment information: Credit card details or other billing information necessary for processing payments for our services.  

Appointment details: Records of your scheduled appointments and services received.  

Sensitive health information  

Health intake form: We collect information regarding your medical history, current health conditions, and areas of pain or concern. This allows us to customize your massage for your safety and wellness.  

Session notes: We maintain confidential records of each massage session, including the techniques used and your feedback.  

Website usage data  

We may also collect standard technical data about your visit to our website, such as your IP address, browser type, and pages visited, to help us improve our online services.  

2. How we use your information: We utilize the collected information for the following purposes:  

To provide our services: To schedule and deliver your mobile massage appointments, ensuring each session is tailored to your health needs.  

For communication: To send you booking confirmations, appointment reminders, and follow-up communications.  

For billing and payments: To process transactions for services rendered.  

To improve our services: To analyze trends and monitor the use of our services to enhance our offerings.  

For legal compliance: To fulfill our legal obligations, including maintaining accurate client records for professional and legal purposes.  

3. How your information is stored and protected: We take the security of your personal and health information very seriously, ensuring robust measures for client data confidentiality.  

Confidentiality: Your health information is treated as confidential and will only be accessed by your massage therapist.  

Data security: We implement commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or destruction. This includes secure platforms for online booking and payment processing.  

Data retention: We keep your information solely for as long as necessary to provide our services and comply with legal and professional requirements. Once it's no longer needed, your data is securely deleted.  

4. Disclosure of your information: We will not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except under specific limited circumstances:  

Service providers: We may share your information with trusted third-party service providers (e.g., our secure online booking software or payment processor) who assist us in operating our business. These parties are obligated to keep your information confidential.  

Legal requirements: We may disclose your information if obligated to do so by law, court order, or subpoena.  

Business transfers: In the event of a merger or sale of the business, your information may be transferred to the new owner.  

5. Your privacy rights: Depending on your location and the applicable laws, you may have the following rights regarding your personal data:  

Right to access: You can request a copy of the personal and health information we hold about you.  

Right to correction: You can request us to correct any information you believe is inaccurate.  

Right to deletion: You can ask us to delete your personal information from our records.  

Right to object to processing: You can object to us processing your personal information for certain purposes, such as marketing.  

6. Children's privacy: Our services are intended for adults. We do not knowingly collect personal information from children under the age of 18.  

7. Changes to this privacy policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Effective Date." We encourage you to review this policy periodically.  

8. Contact information: If you have any questions regarding this Privacy Policy or our data practices, please reach out to us:  

Email: Cosmicwellness11@gmail.com  

Phone: (786) 597-4374